FAQ
The most Frequently Asked Questions:
Booking
Simply ring or e–mail your requirements. Early booking is recommended to avoid disappointment and it is always preferable to have alternative dates in mind. A deposit of 25% will be required to confirm the booking and this will normally be taken by a credit/debit card.
Gift Vouchers
We can provide a personalised gift letter for any amount to cover part or the full cost of the hire. The choice of car and the hire period can be specified at a later date. Gift letters are valid for a period of 12 months.
Accommodation
On request we will be happy to provide details of local accommodation matching your requirements. We are able to recommend local accommodation ranging from country hotels to farmhouse B&B’s. Wiltshire is a beautiful county with many attractions and the setting makes for a wonderful holiday.
Delivery
We will always do our best to accommodate local delivery, however please check at the time of booking.
Insurance
Fully comprehensive insurance is included with the hire and covers one person to drive. Additional drivers can be covered for a small surcharge of £15.
Eligibility for insurance is as follows:
- Drivers aged between 25 and 70 inclusive.
- No more than 6 points in their driving licence.
- Held a UK driving licence for not less than 3 years.
- Have not been involved in an “at fault” motoring accident or loss during the previous 3 years.
- Not subject to any mental or physical defect or infirmanity or suffered from fits or major medical complaint.
Vintage Classics will, at their sole discretion, approach the insurers to discuss an individual case should they fail to meet all of the criteria above.
Mileage Limits
To ensure the vehicles are used wholly for leisure there is a mileage limit of 300 miles per day calculated over the total hire period. For most people this will never be exceeded but please contact us to discuss any special circumstances.
Security Deposit
A credit/debit card pre-authorisation of £500 will be held. This deposit is common to all classic car hire companies as well as general car hire. The amount is used to cover the any excess due on the insurance policy should an accident or damage occur or will be used to offset any damage in respect of items not covered by our insurance policy.
Fuel
At the start of the hire the car will be supplied with a full tank of petrol (subject to delivery) and it is a requirement of the hire for the car to be returned with a full tank of fuel.
The grade of fuel required for the vehicle will be advised at the time of the hire.
Breakdowns
All of our vehicles are serviced and repaired by specialists companies to ensure maximum reliability. However, given the age of the vehicles we have covered this slight risk by a national breakdown service. In the rare event the vehicle breaks down the service will ensure that a fully trained mechanic will be in attendance as quickly as possible.
Driving Abroad
Currently the vehicles cannot be driven outside of the UK.
Chauffeur Hire
We operate a chauffeur service for weddings and will consider special occasions on an individual enquiry basis.
HCHG
The Historic and Classic-car Hirers Guild (HCHG) was formed to ensure that each member offered the highest level of standards to their clients. Vintage Classics are proud to be members of the Guild and would recommend that when hiring a classic vehicle, customers should check that the company they are hiring from belongs to a professional run organisation ensuring quality of service.
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